Frequently Asked Questions

Everything you need to know about your Oxen Sports experience.

How long does shipping take for my sports gear?

Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your equipment sooner for an upcoming match or training session.

What is your return policy for performance apparel?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain items like compression base layers cannot be returned once opened.

Do you offer team or bulk order discounts?

Yes, Oxen Sports provides specialized pricing for clubs, schools, and professional teams. Please contact our sales department through the 'Team Orders' page for a custom quote.

How do I know which size to order?

Every product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our charts, as performance fit can vary between compression and standard athletic styles.

Are your products covered by a warranty?

All Oxen Sports hardware and equipment come with a 6-month manufacturer's warranty against defects. This does not cover standard wear and tear from regular athletic use.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Klarna and Afterpay.