Returns & Exchanges
At Oxen Sports, we want you to be fully satisfied with your gear; if your purchase doesn't meet your expectations, you can return it within 30 days for a full refund or exchange. Please ensure all items are in their original, unworn condition with tags still attached to qualify for processing.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Securely place the items in their original packaging, ensuring all labels and tags are included to prevent damage during transit.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.